Whenever a customer searches for a store, your business profile may appear with detailed information, the rating of the 먹튀, and positive and negative reviews from other users. Therefore, it is very important to maintain a high score. The reviews that customers leave on the review sites are among the most visible. We must work on having a careful profile, with photographs and full of information that encourages people to want to travel to the establishment.
If you need positive reviews you must ask for them
One must try to get as many positive reviews as possible and for this we need to create a good recommendation marketing strategy . Ideally, you should get satisfied customers to share their good experiences online to serve as incentives to help restaurants reach new potential customers.One could reach customers by email, through messages in home delivery, there are multiple options through which one can ask customers to leave us a positive review.
Always answer all your comments
It is very important to generate interaction with your customers so that they feel valued and see that their opinions and comments are not in vain. Therefore, one of the main tips is to ALWAYS respond to all comments in a polite and constructive way. The activity should not only be limited to responding to positive reviews, but a good response to negative reviews.
A bad review well answered, can be transformed into a positive review.
Improve your own service
The restaurant sector is characterized by having a large number of both direct and indirect competitors. For this reason, we must work every day on new and innovative techniques to be able to give customers the differentiator that they will not be able to find in other businesses.
A good strategy to follow will be to make an analysis of all the aspects that the clients of our competitors value very positively in their establishments , and use it to be able to implement or improve it in our premises.
use the best positive review to promote your business
Making a gallery of positive comments that users have left on the internet about your restaurant can be very positive since it will generate a better image for potential consumers who have not yet visited your business.